User experience evaluation of academic information system application in android version

The aim of this study is to assess the quality of the user experience of an academic information system application (called as SIAP) on Android using UEQ, to measure the efficiency and effectiveness of the application using Performance Measurement, to identify problem using Retrospective Think Aloud and to provide solutions for the improvement. Based on preliminary study, it is found that there are some complaints about the use of SIAP application in Android version. The complaints resume some problem including the less attractive color palette, absence of notification features, and absence of transcript features. The respondents were determined based on purposive sampling from active students and used the User Experience Questionnaire (UEQ) method, with neutral evaluation results and poor benchmark comparisons. Performance was measured using Success Rate and Time-Based Efficiency. In the Retrospective Think Aloud (RTA) method, the data produced is used as input of design prototype using Figma with the implementation of Schneiderman's Eight Golden Rules. Furthermore, prototype was tested again use UEQ and results a positive and neutral categories. The final result of the prototype shows a need to repair the interface and recommendations are established.