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eISSN: 2581-9615 || CODEN (USA): WJARAI || Impact Factor: 8.2 || ISSN Approved Journal

Comparative Review of Modern AI Chatbots: Capabilities, design, and real-world applications

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  • Comparative Review of Modern AI Chatbots: Capabilities, design, and real-world applications

Kingsley Olunosen Osobase 1, ∗, Chijioke Cyriacus Ekechi 2, Aminat Oluwatimileyin Akinode 3, Adetola Elizabeth Adesanoye 4, Toluwanimi Williams Olatokun 5 and Chibuzo Lasbrey Opara 6

1 Federal University of Technology, Akure, Meteorology, Akure, Ondo, Nigeria.

2 Department of Electrical and Computer Engineering, Tennessee Technological University, Cookeville, Tennessee, USA.

3 Olabisi Onabanjo University, Computer Engineering, Ago-Iwoye, Ogun, Nigeria.

4 Department of Business Administration, Ahmadu Bello University, Zaria, Kaduna State Nigeria.

5 Abiola Ajimobi Technical University, Mechanical and mechatronics engineering, ibadan, Oyo state, Nigeria.

6 Federal University of Technology Owerri, Computer Science

Review Article

World Journal of Advanced Research and Reviews, 2025, 27(03), 097-112

Article DOI: 10.30574/wjarr.2025.27.3.2865

DOI url: https://doi.org/10.30574/wjarr.2025.27.3.2865

Received on 12 July 2025; revised on 23 August 2025; accepted on 25 August 2025

Artificial intelligence chatbots are rapidly reshaping how individuals interact with information, tools, and workflows, spanning from code generation and document editing to policy drafting and academic search. This review explores the architecture, training philosophies, and deployment contexts of six prominent chatbot systems: ChatGPT, Gemini, Claude, Meta AI, GrammarlyGO, and Joules. At the heart of these systems are transformer-based or hybrid neural models trained on vast corpora and fine-tuned using reinforcement learning, instruction prompts, or constitutional principles. We compare these models across core features such as reasoning ability, multimodal capacity, user control, and professional integration. Beyond static comparison, we evaluate their real-world utility in coding, education, writing, compliance, and messaging environments, using a capability matrix and use-case mapping framework. The analysis also addresses deeper design tensions: autonomy versus oversight, generalization versus specialization, and transparency versus performance. Echoing lessons from our previous work on adaptive resilience in plant systems under dual stress, we argue that the future of chatbot intelligence lies not in scale alone but in functional alignment, collaboration with human judgment, and deployment sensitivity. The review concludes with key directions in unified multimodal agents, on-device reasoning, and ethical co-design, calling for a more plural, professional, and verifiable approach to next-generation chatbot development.

Artificial intelligence chatbots; Large language models; Multimodal agents; Transformer architecture; Chatbot comparison; Retrieval-augmented generation; Human–AI collaboration; Constitutional AI; Enterprise deployment; Chatbot transparency

https://journalwjarr.com/sites/default/files/fulltext_pdf/WJARR-2025-2865.pdf

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Kingsley Olunosen Osobase, Chijioke Cyriacus Ekechi, Aminat Oluwatimileyin Akinode, Adetola Elizabeth Adesanoye, Toluwanimi Williams Olatokun and Chibuzo Lasbrey Opara. Comparative Review of Modern AI Chatbots: Capabilities, design, and real-world applications. World Journal of Advanced Research and Reviews, 2025, 27(03), 097-112. Article DOI: https://doi.org/10.30574/wjarr.2025.27.3.2865.

Copyright © 2025 Author(s) retain the copyright of this article. This article is published under the terms of the Creative Commons Attribution Liscense 4.0

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