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eISSN: 2581-9615 || CODEN (USA): WJARAI || Impact Factor: 8.2 || ISSN Approved Journal

Bridging Public and Business Management Practices in Nigeria: A Comparative Study of Efficiency and Accountability in Service Delivery

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  • Bridging Public and Business Management Practices in Nigeria: A Comparative Study of Efficiency and Accountability in Service Delivery

Abdullahi Dauda Muhammad 1, *, Faith Oluwatosin Kadiri 2, Moses Olawale Ogunsola 3, Tamaraebibode Francisca Lemebri 4 and Fadipe Kehinde Adegbola 5

1 Department of Economics, faculty of Social and Management Science, Yobe State University, Damaturu, Yobe State, Nigeria.

2 Department of Business Administration, Weatherhead School of management, Case Western Reserve University, Ohio, USA.

3 Department of Civil Engineering, School of Engineering and Engineering Technology, Federal University of Technology Akure, Ondo State, Nigeria.                     

4 Department of Business Administration, Faculty of Business Administration, Ahmadu Bello University, Zaria, Kaduna State, Nigeria.

5 Department of Business administration, Faculty of Business and Social Science, University of Ilorin, Kwara State, Nigeria.

Research Article

World Journal of Advanced Research and Reviews, 2026, 29(01), 1797-1808

Article DOI: 10.30574/wjarr.2026.29.1.0229

DOI url: https://doi.org/10.30574/wjarr.2026.29.1.0229

Received on 19 December 2025; revised on 28 January 2026; accepted on 30 January 2026

This study examines the comparative dynamics of efficiency and accountability between public and business management practices in Nigeria, emphasizing how the integration of managerial principles from the private sector can enhance the quality of public service delivery. Drawing on data collected from government agencies and private organizations across key service sectors, the research employed both descriptive and inferential statistical methods to evaluate performance indicators such as responsiveness, transparency, cost-effectiveness, and customer satisfaction. Findings reveal that private-sector management practices exhibit higher operational efficiency, performance measurement mechanisms, and accountability frameworks compared to their public-sector counterparts. However, public institutions demonstrate stronger alignment with social equity and inclusiveness objectives. The study concludes that bridging the gap between the two management systems through hybrid governance models, performance contracts, and innovation-driven reforms can significantly improve the efficiency and accountability of public service delivery. It recommends adopting best practices in human resource management, digital transformation, and stakeholder engagement as strategic levers for enhancing public-sector performance.

Public Management; Business Management; Efficiency; Accountability; Service Delivery; Nigeria

https://journalwjarr.com/sites/default/files/fulltext_pdf/WJARR-2026-0229.pdf

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Abdullahi Dauda Muhammad, Faith Oluwatosin Kadiri, Moses Olawale Ogunsola,Tamaraebibode Francisca Lemebri and Fadipe Kehinde Adegbola. Bridging Public and Business Management Practices in Nigeria: A Comparative Study of Efficiency and Accountability in Service Delivery. World Journal of Advanced Research and Reviews, 2026, 29(01), 1797-1808. Article DOI: https://doi.org/10.30574/wjarr.2026.29.1.0229.

Copyright © 2026 Author(s) retain the copyright of this article. This article is published under the terms of the Creative Commons Attribution Liscense 4.0

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